Privacy

Privacy notice

Last updated: 11 November 2026

This notice explains what personal information is handled when you use this website (fdent.co.uk) and what we do with it.

Who we are

This website is operated by Frances Dean Enterprises Ltd, a company registered inEngland and Wales (company number 10902161). We are the data controller for personal information collected through this website.

Information you send us

When you use the enquiry form we receive the details you enter:

• your name;
• your email address;
• your company name, if you choose to give it;
• your message describing the support you need.

We use this information only to read and respond to your enquiry and, if you go on to work with us, to deal with you as a client. Please do not include sensitive personal information in your message.

How the enquiry form works

When you submit the form, your enquiry is checked by an automated security check and then sent to us as an email through our email provider, Purelymail. The website does not store your enquiry in a database. Once delivered, your message is held in our business mailbox.

If you email us

If you write to info@fdent.co.uk or another address at fdent.co.uk, we receive your email address and whatever you include in your message. Our email is provided by Purelymail, which receives and stores messages sent to our domain on our behalf. We use your email to read and respond to your message.

Hosting and security

This website is hosted by Cloudflare, Inc.Cloudflare also provides the security check on the enquiry form (Cloudflare Turnstile).To deliver and protect the website, Cloudflare processes technical information about your visit, such as your IP address and browser details, and may process it outside the United Kingdom. You can read more inCloudflare’s privacy policy.

Cookies and tracking

We do not use analytics, advertising or social media tracking on this website, and we do not set cookies for those purposes.The security check on the enquiry form is loaded from Cloudflare only when the form comes into use, and may store information on your device that is necessary for the check to work.

Sharing your information

We do not sell your information. It is handled by the service providers needed to run this website and our email: Cloudflare, as described above, and Purelymail, our email provider, which is based in the United States (Purelymail’s privacy policy).

How long we keep it

We keep enquiries and emails for as long as we need them to respond to you and to manage any work that follows. You can ask us to delete your enquiry at any time.

Your rights

Under UK data protection law you have rights over your personal information, including the right to ask for a copy of it, to have it corrected or deleted, and to object to or restrict how we use it. To make a request, email info@fdent.co.uk or write to us at the address above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office atico.org.uk.

Changes to this notice

We will update this page if the way we handle personal information changes. The date at the top shows when it was last revised.